she went on as to how their new no boarders program was the bomb and I didn’t need to do anything to call and receive calls for free from Canada. I even repeated back everything to her, while the other two just kind of smile and nodded and we were good to go.
Doesn’t sound too bad right? Well, here is how the next few months have played out. Ugh…I should’ve known!
She was right I paid $80 deposit per phone and some other fee and that was all good. Then a couple weeks later I got a $50 charge from T-Mobile. I called T-Mobile and they are like…”well that is your deposit.” Me…”NO my deposits were paid.” Luckily I happened to see said three Solicitors on my street that day so I flagged them down. When I explained to the girl what was happening she called some number and they assured me it was fine and she left. Well, I never got a credit from her company. I called T-Mobile again. I must have been good that day because a very nice T-Mobile guy answered and we got that refunded. However he did tell me that next time I should probably call T-Mobile directly or go into a store because they are not able to promise the same things that the third party does. Ugh, of course.
Then my first bill was nearly $90 more than anticipated. Holy cow I almost had a heart attack. All my Canada calls were charged per minute. That quickly got reversed when I called T-Mobile and they prorated me however that didn’t take the initial shock away. I was not originally put on the no boarders plan, of course! It least my bill went to normal after that, with no help from the EMI company.
Then out of nowhere, last week, I decided I would see how much of the $180 per phone I have paid off. I really was hoping I could lump sum the rest because I dislike the service so much I want to go to AT&T or Verizon but want the phones paid off and use them for music later. I log in and I owe nearly $500 per phone! WTH????!!!!! Of course I call T-Mobile and they assure me that I have been charged for full retail of the phone from day ONE! I told them no way and they said they do not see any discount anywhere. So I round up the EMI paperwork and