Let’s say you have $16.63 in your checking and less in your checking.
You have a $16.00 charge in the “pending” transaction for 3 days.
You have another payment of $75.00 check that goes through (you thought that the paycheck would beat the check you wrote but it didn’t).
Even thought the $16 has been in pending transactions for 3 days and you have enough to cover it, they put the $75 check through first and within “seconds” and I mean seconds, they post the $16 into your regular transactions.
What does this mean?
It means you get an overdraft fee of over $30 for both the check and the $16 charge.
Ok so I get that the check overdraft fee is legit but the $16 fee should not be. And the answer you get is, “well Mam, we always put the larger sum through first because they are usually the more important transactions like a mortgage, car payment etc.”
This is what I said, “I know I should be charged one fee but that $16 payment is not fair, it was in there days before the check!” The bank, “well that is our policy.”
So now, on payday I am heading into it with an just over $60 plus dollars in fees. Really? Is it just me that thinks this is scandalous? Thanks a heck of a lot XX bank and you 5 star customer satisfaction blah blah blah. I should not have been charged for the $16 payment as a negative! PERIOD!
Thanks for listening
Tawna
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I would try speaking to your local branch manager and if they don't correct the situation I would change banks.
Bella Vida by Letty
Best of luck to you.
Hmmmm, sounds like a bank I use to deal with. They have a horrible rep for adding fees on when they shouldn't and refuse to take them off.
What bank is this. Sounds like something my daughter went through a few years ago. I told her to leave that bank… She has not had a problem since.
We mostly deal with XXXXXXXXXX Bank. We never ever have that problem…. If we did, my Husband would be knocking on the managers door and taking all our savings etc and finding another bank.
He has done that before for other problems. One was so stupid on the banks part. They lost a good customer.
Here from Mom Bloggers. I fully understand what you mean. We had a bit of a different issue with another bank. Did you know that if you leave money in a bank account for a few years to gain interest the bank can take the money (and the interest it gained over the years) without informing you? Well they can and they did that to my husband. I vote burying everything in the backyard.
Banks are ridiculous with their fees and charges.
Now the ATM machines are starting to charge larger fees to use them if they are not your banks.
So if I want cash, I have to go out of my way instead of using the corner store to get it.
Make it difficult for your customers to get to their own money, while making it easier for the banks to suck up your money.
Banks are such blood suckers.